Frequently Asked Questions

Everything you need to know about Gephra ATS resume optimization

How It Works

How is this different from free ATS scanners?

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Free ATS scanners only identify problems in your resume - they tell you what's wrong but don't fix it. Our AI actually rewrites and optimizes your resume content, making it ATS-friendly while improving the quality of your achievements and descriptions. We don't just scan; we transform your resume into a professional, interview-winning document.

  • We fix problems - Free tools only identify them
  • We rewrite content - Free tools give generic suggestions
  • We create cover letters - Free tools don't offer this
  • We optimize for specific jobs - Free tools are generic

How long does optimization take?

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Our AI processes your resume and generates your cover letter in just 60 seconds. You'll have your optimized documents ready for download immediately after processing. No waiting, no delays - professional results in under a minute.

What file formats do you support?

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We accept PDF, DOCX, and TXT files for upload. Your optimized documents are provided in all three formats (PDF, DOCX, TXT) for maximum compatibility with ATS systems and different application requirements.

Does this work for all industries and career levels?

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Yes! Our AI is trained on resumes from 20+ industries and all career levels - from entry-level to C-suite executives. Whether you're in technology, healthcare, finance, marketing, or any other field, our AI understands industry-specific terminology and optimizes accordingly.

How does the AI handle different resume styles or unusual backgrounds?

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Our AI is designed to work with any resume format - traditional, modern, creative, or unconventional. It focuses on content optimization rather than visual formatting, ensuring your resume is ATS-compatible while preserving your unique background and achievements.

Pricing & Payments

Why should I pay $15 when there are free options?

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Free options only scan and identify problems - they don't actually fix your resume. Our $15 service provides:

  • Complete resume rewriting - Not just suggestions
  • Custom cover letter generation - Free tools don't offer this
  • Job-specific optimization - Tailored to each application
  • Professional quality results - Same as $200-400 human writers
  • Instant delivery - No waiting weeks

Compare this to hiring a professional writer ($200-400) or missing job opportunities due to poor ATS performance - $15 is an incredible value.

What if I'm not satisfied with the results?

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We offer a 30-day money-back guarantee. If you're not completely satisfied with your optimized resume and cover letter, we'll refund your $15, no questions asked. We're confident in our AI's quality, but we want you to be completely happy with your investment.

Are there any hidden fees or recurring charges?

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No hidden fees, no recurring charges. You pay $15 once and get your optimized resume and cover letter. That's it. No subscriptions, no monthly fees, no surprise charges. What you see is what you pay.

What happens if processing fails?

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If processing fails due to technical issues on our end, we'll automatically refund your payment and provide a free re-optimization. Our success rate is 99.7%, but we stand behind our service 100%.

How does payment processing work?

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We use PayPal's secure payment processing - the same trusted system used by millions of businesses worldwide. Your payment information is never stored on our servers. PayPal handles all payment processing securely and provides buyer protection.

Do I need to optimize my resume for each different job?

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For best results, yes. Each job posting has different keywords and requirements. Our AI optimizes your resume specifically for the job you're applying for, ensuring maximum ATS compatibility and relevance. However, you can use the same optimized resume for similar positions in the same field.

Quality & Results

How good is the quality compared to human writers?

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Our AI delivers professional quality equal to human writers but in 60 seconds instead of weeks. Our users report:

  • 35-45 point ATS score improvements
  • 3x more interview calls
  • 99.7% success rate
  • Professional formatting and structure

The difference? Speed, cost, and consistency - our AI never has an "off day."

How quickly will I see results in my job search?

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Most users see increased interview calls within 1-2 weeks of using their optimized resume. Our users report getting 3x more interview calls compared to their original resume. The key is applying to jobs that match your optimized resume's keywords and achievements.

What if I need tweaks or adjustments to the optimized resume?

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If you need adjustments, you can re-optimize for free within 30 days of your purchase. Simply upload your resume again with any specific instructions, and we'll provide a new optimization at no additional cost.

How do I know if my resume is ATS-optimized?

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Our AI ensures ATS optimization by:

  • Using standard section headers (Experience, Education, Skills)
  • Integrating relevant keywords from job postings
  • Using simple, clean formatting that ATS systems can read
  • Avoiding graphics, tables, and complex layouts
  • Using standard fonts and bullet points

Can I see examples of optimized resumes?

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Yes! Check out our How It Works page for before/after examples showing how our AI transforms resumes. You can see the dramatic improvements in keyword integration, achievement quantification, and professional formatting.

Privacy & Security

Is my personal information secure?

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Absolutely. We use enterprise-grade security measures to protect your data:

  • SSL encryption for all data transmission
  • Secure servers with regular security updates
  • No data sharing with third parties
  • Immediate deletion after processing
  • GDPR compliant data handling

How long do you keep my resume files?

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Your resume files are deleted immediately after processing (within 24 hours). We don't store your personal information or resume content. Your data is processed, optimized, and then permanently removed from our systems.

Do you share my information with third parties?

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Never. We never share, sell, or distribute your personal information or resume content with any third parties. Your data is used solely for optimization and is deleted immediately after processing.

What information do you collect and why?

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We only collect:

  • Your resume file - For optimization
  • Job posting text - For keyword matching
  • Email address - For delivery and support
  • Payment information - Processed securely by PayPal

All data is used solely for providing our service and is deleted after processing.

Getting Started

What do I need to get started?

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Getting started is simple:

  1. Upload your current resume (PDF, DOCX, or TXT)
  2. Paste the job posting you're applying for
  3. Pay $15 securely via PayPal
  4. Download your optimized documents in 60 seconds

That's it! No account creation, no lengthy forms, no waiting.

How do I handle the generated cover letter?

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Your generated cover letter is ready to use immediately:

  • Professional business letter format
  • Company-specific content based on the job posting
  • ATS-optimized formatting
  • Personalized with your name

Simply download and submit with your application. No editing required!

What are some tips for best results?

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For optimal results:

  • Use a complete job posting - More details = better optimization
  • Include your most recent resume - Up-to-date information works best
  • Be specific about your target role - Job title and company name help
  • Apply to jobs that match your background - Optimized resumes work best for relevant positions

Can I optimize multiple resumes for different jobs?

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Yes! Each optimization is tailored to a specific job posting. For different jobs, simply:

  1. Upload your resume again
  2. Paste the new job posting
  3. Pay $15 for the new optimization
  4. Get a job-specific optimized resume and cover letter

This ensures maximum relevance for each application.

What if I have a question not covered here?

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We're here to help! Contact us through our Help Center or email us directly. We typically respond within 24 hours and are committed to your success. Don't let unanswered questions prevent you from advancing your career - reach out anytime!

Ready to Optimize Your Resume?

Join thousands of professionals who've transformed their job search with Gephra ATS

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